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ABOUT PAM MANSER & ASSOCIATES

Family Centered

Pam Manser & Associates Speech Therapy, originally Lake Norman Communication Services, Inc., was established by Pam Manser in 1997. We are a group of speech language pathologists and occupational therapists.

With a family-centered and team-oriented approach to patient care, we provide comprehensive speech and occupational therapy services for the pediatric through geriatric population.

About Us

Occupational therapist supports a smiling child balancing with arms extended on a suspended platform swing.
Speech therapist evaluating an inpatient with wife by his side.

Why Choose Pam Manser & Associates

Top 3 Reasons To Choose Us

  • 3 convenient locations

  • We accept most forms of insurance including medicare and medicaid

  • ​Strong alliance with the medical community

OUR PHILOSOPHY

To Open a World of Possibilities in Every Person We Serve

Our Mission

Our mission is to treat every patient with compassion, dignity, and respect while empowering them to reach their fullest potential in communication, swallowing, learning, and daily life.

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Our Vision

Our vision is to be the practice of choice that patients recommend to family and friends, that physicians prefer for their patients, and where therapists are proud to work.

OUR TEAM

Our group of dedicated professionals collaborate to provide exceptional care to our clients.. The occupational therapy skills that develop within properly functioning vestibular, proprioceptive, and sensory integration systems relate directly to speech and language functioning in many ways, including fine motor movements, motor coordination and planning, auditory processing, postural control, body alignment, and breath support.

A mutually supportive relationship between OTs and SLPs, in which we share our knowledge and share our goals, allows us to continue to learn from one another and more importantly, helps to ensure the best possible outcomes for our children.

Speech Pathology Team

Pam Manser

Speech-Language Pathologist
Owner/President

As founder of Pam Manser & Associates, Pam brings decades of experience, deep clinical knowledge, and a heartfelt commitment to helping patients and families thrive.

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Michelle Thompson

Speech-Language Pathologist/Clinical Coordinator

Michelle Thompson has more than 30 years of pediatric experience and specialized feeding therapy training to help children and families feel supported, confident, and connected.

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Laura Hobbs

Speech-Language Pathologist

Laura has been part of Pam Manser & Associates since 2012 and provides supportive speech therapy for clients and families.

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Cindy Manno

Speech-Language Pathologist

Cindy Manno offers more than 30 years of experience, creativity, and a hands-on approach to helping children build speech, language, and literacy skills.

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Lauren Holscher

Speech-Language Pathologist

Lauren Holscher, believes in a caring approach to therapy that honors children as unique learners and families as important members of the therapy team.

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Karington Lambert

Speech-Language Pathologist

Karington shares warmth, creativity, and playful energy in therapy, helping children build communication skills while feeling confident, supported, and excited to learn.

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Holly Smith

Speech-Language Pathologist

Holly Smith helps children and adults build meaningful communication skills through compassionate, individualized therapy, family collaboration, and a strong belief that every person deserves a voice.

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Julie Clifford

Speech-Language Pathologist

Julie contributes a compassionate, whole-child approach to speech therapy, helping children and families build communication skills through practical strategies, collaboration, and meaningful connection.

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Jennifer Basch

Speech-Language Pathologist

Jennifer brings more than 20 years of pediatric experience and a family-centered approach to helping children with complex communication needs make meaningful progress.

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Nell Miller

Speech-Language Pathologist

With 29 years of experience, Nell offers a warm, play-based approach to helping children build communication skills, confidence, and a stronger voice.

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Nicole Nelson

SLP-Assistant

Nicole brings creativity, structure, and warmth to therapy, helping children build communication skills through engaging sessions and strong family collaboration.

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Occupational Therapy Team

Amanda Radcliffe

Occupational Therapist

Amanda brings a playful, creative, and family-centered approach to helping children build confidence, independence, and everyday life skills.

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Hailey Portmann

Occupational Therapist

Hailey received her both her Undergraduate Pre- Occupational Therapy Degree as well as her Masters in Occupational Therapy degree at the University of Cincinnati.

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Brianna Christiano

Occupational Therapist

Brianna brings a compassionate, strengths-based approach to pediatric occupational therapy, helping children build confidence, independence, emotional regulation, and everyday skills through meaningful, play-based care.

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Support Staff

Tracy Grosso

Practice Manager

As Practice Manager, Tracy is the steady, caring presence helping families, therapists, and staff feel supported from the first call through every step of the therapy journey.

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Rosemarie Pariseau

Referral Coordinator

Rosemarie helps families navigate referrals, insurance verification, and authorizations with care, organization, and attention to detail before services begin.

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Shannon Barrett

Office Administrator

Shannon helps keep our office running smoothly with warmth, organization, and a welcoming presence for every family who connects with our practice.

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Donna Gallitz

Office Administrator

Based in the Mooresville pediatric therapy clinic, Donna assists with scheduling, patient communications, and administrative support that help keep daily operations running smoothly.

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29+

Years Experience

Building trusted relationships with families & medical providers.

200k+

Therapy Sessions

Delivering individualized speech & occupational therapy care for nearly three decades.

15+

Insurance Plans

More than 15 insurance, Medicare & Medicaid plans to make therapy more accessible.

20+

Licensed Therapists

Certified professionals delivering evidence-based care.

KIND WORDS FROM OUR FAMILIES

Thoughtful reflections shared by families we have been honored to serve.

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Perfect Experiences...

"I have had nothing but perfect experiences since we started coming here."

Alexis S.

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Making Great Progress...

"O’s therapist, Karington, is wonderful and he is making great progress. We love her! Everyone is great and friendly best decision I could have made was bringing my son to Pam Manser & Associates!"

Ta-Tiana 

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Always Feel Welcome

"Lauren, J's speech therapist, is amazing. She has helped us so much. Truly can't thank her enough for her kindness and expertise! The rest of the staff is always kind and helpful; we always feel welcomed and

cared for."

Meredith M.

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The Best Run Clinic...

"We couldn't ask for a better experience. The front desk person is always friendly, helpful and keeps the lobby organized as well. She is great. His speech teacher always makes L feel welcomed and special. He loves his speech teacher. She also always listens to any concerns I have and is very attentive and caring. This is the best run clinic with the best staff out of anywhere we go."

Lindsey D.

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The Best Experience...

"Just keep doing what you’re doing. Honestly, we have the best experience here and Lucas absolutely loves coming. It’s his favorite thing to do during the week and what they are doing with him is making all the difference in the world."

Jessica C.

Ready to Take the First Step?

Schedule an appointment today and begin a personalized therapy journey with our experienced team.

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